COVID-19

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video conferencing / remote work / online meeting

Review: 6 top videoconferencing services put to the test

We compared Zoom, Microsoft Teams, Cisco Webex, Google Meet, BlueJeans, and GoToMeeting in real-world tests to see which videoconferencing platforms perform best for business users. Here’s how they stack up.

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16 technology winners and losers, post-COVID

The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic.

Rural sign on roadside saying free wi-fi

Many ad hoc Wi-Fi networks from the outset of COVID-19 still in use

Public-access Wi-Fi extensions have helped students in areas with poor internet access to attend online classes, often with the help of non-profit groups and vendors.

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Nimble tech startups find ways to navigate the pandemic

From remote data-center commissioning to strengthened e-commerce, some tech startups and their investors find opportunity in the COVID-19 global economic disruption.

CSO > cloud computing / backups / data center / server racks / data transfer

COVID-19 fallout: Q1 enterprise data center sales dip, but public cloud grows

Q1 saw hyperscalers turning to colocation providers for extra capacity at the edge, while enterprises spent less on data-center hardware and software.

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COVID-19 crisis accelerates rise of virtual call centers

Call center operations have increasingly gone remote, but the pandemic has accelerated the WFH CX support trend, as IT leaders at T-Mobile and American Express attest.

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Sales of Ethernet switches and routers hit a 7-year low in Q1

COVID-19-related supply-chain issues, uncertainty undercut revenues from switches and routers.

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Use of cloud collaboration tools surges and so do attacks

Some industries have seen increases in cloud-related threat events rise as much as 1,350% since the COVID-19 crisis began.

healthcare technology / medical data

COVID-19 pandemic ratchets up threats to medical IoT

The coronavirus isn’t just a threat to the health of human beings as cyberattacks against healthcare providers ramp up, experts say.

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Amid the pandemic, using trust to fight shadow IT

With most workers scattered at home and trying to come up with their own ad-hoc IT workarounds, there’s an easy way for IT shops to build trust: communicate.

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CIOs reshape IT priorities in wake of COVID-19

Surfacing from crisis mode, CIOs find themselves redefining IT priorities, thanks to budgets in flux, a rising need to refine business processes, and new outlooks on the future of work.

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5 tips for leading IT from home

Leadership is being redefined in quarantine as IT executives find themselves overseeing IT operations from home. Here’s how to lead your department from a distance.

VPN / network security

Cisco, others, shine a light on VPN split-tunneling

Cisco, Microsoft and others play up VPN split-tunneling features to handle growing enterprise remote workload security

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IT’s 10 biggest challenges amid COVID-19

The coronavirus pandemic has disrupted IT operations across nearly every industry. Here’s how IT leaders are rising to the challenges.

free wi-fi

Wi-Fi to the rescue as governments react to COVID pandemic

Improvisation and partnerships are the name of the game, municipalities struggle to provide wireless internet access to those who don't have it but need it.

A roll of hundred dollar bills sits atop a silhouette of virus morphology.

Salesforce unveils tools for a post-pandemic return to the office

Work.com contains apps and information resources to support organizations as business looks to resume operations in many countries.

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Telecommuting in a post-COVID U.S. will be radically different. And that's a very good thing.

IT execs need to start talking with other C-levels now and figure out what they want their post-COVID company to look like.

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Update: Coronavirus prompts collaboration tool makers to offer wares for free

Several vendors, including Microsoft, Google, Slack, Zoom, Cisco and LogMeIn, are making chat, videoconferencing and other collaboration services free as demand for remote working booms.

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