We compared Zoom, Microsoft Teams, Cisco Webex, Google Meet, BlueJeans, and GoToMeeting in real-world tests to see which videoconferencing platforms perform best for business users. Here’s how they stack up.
The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic.
Public-access Wi-Fi extensions have helped students in areas with poor internet access to attend online classes, often with the help of non-profit groups and vendors.
From remote data-center commissioning to strengthened e-commerce, some tech startups and their investors find opportunity in the COVID-19 global economic disruption.
Call center operations have increasingly gone remote, but the pandemic has accelerated the WFH CX support trend, as IT leaders at T-Mobile and American Express attest.
With most workers scattered at home and trying to come up with their own ad-hoc IT workarounds, there’s an easy way for IT shops to build trust: communicate.
Surfacing from crisis mode, CIOs find themselves redefining IT priorities, thanks to budgets in flux, a rising need to refine business processes, and new outlooks on the future of work.
Leadership is being redefined in quarantine as IT executives find themselves overseeing IT operations from home. Here’s how to lead your department from a distance.
Improvisation and partnerships are the name of the game, municipalities struggle to provide wireless internet access to those who don't have it but need it.
Several vendors, including Microsoft, Google, Slack, Zoom, Cisco and LogMeIn, are making chat, videoconferencing and other collaboration services free as demand for remote working booms.