Globally, the number of ISP outages decreased from 125 to 95, down 24%, and in the US they decreased from 52 to 37, down 29%.
Globally, cloud provider-network outages decreased from 12 to seven, and in the US they decreased from six to four.
Globally, collaboration-app network outages dropped from 12 to three, and in the US they decreased from nine to two.
Two notable outages:
On June 24, GTT Communications experienced an outage affecting partners and customers across the US, Italy, and Canada. The 14-minute outage was first observed around 1:30 a.m. EDT and appeared centered on GTT nodes in Atlanta, Georgia. The outage was cleared around 1:35 a.m. EDT. Click here for an interactive view.
On June 23, Cogent Communications, experienced an outage affecting multiple downstream providers and Cogent customers across the US and Singapore. The eight-minute outage was first observed around 2:20 a.m. EDT and appeared centered on Cogent nodes in Houston, Texas, and Oklahoma City, Oklahoma. Five minutes after being observed, the Oklahoma nodes appeared to recover. The outage was cleared around 2:30 a.m. EDT. Click here for an interactive view.
Updated June 20
Global outages across all three categories last week jumped from 130 to 210, up 62% compared to the week prior. In the US, outages jumped from 52 to 99, up 90%.
Globally, the number of ISP outages increased from 82 to 125, up 52%, and in the US they increased from 28 to 52, up 86%.
Globally, cloud-provider network outages increased from four to 12, and in the US increased from four to six.
Globally, collaboration-app network outages increased from six to 12, and in the US they increased from three to nine.
Two notable outages:
On June 13, Amazon Web Services (AWS) experienced an incident affecting services in its US-EAST-1 region. The incident, which lasted more than two hours, was first detected around 2:50 p.m. EDT and affecting the availability of applications hosted within AWS. This was confirmed by AWS, announcing via its status page that it had identified the root cause to be an issue with a subsystem responsible for capacity management for AWS Lambda, which caused errors directly for customers and indirectly through the use of other AWS services. The issue was mostly resolved by 4:40 p.m. EDT, with availability returning to normal levels for a majority of AWS services, as well as subsequently affected applications. Click here for an interactive view, and here for a detailed analysis.
On June 14, GTT Communications experienced an outage affecting partners and customers across the US and Canada. The nine-minute outage was first observed around 3:25 p.m. EDT initially centered on GTT nodes located in Seattle, Washington. Five minutes later, nodes in Chicago, Illinois also exhibited outage conditions. The outage was cleared around 3:35 PM EDT. Click here for an interactive view.
Updated June 13
Global outages across all three categories last week decreased from 176 to 130, a decline of 26% compared to the week prior. In the US, they decreased from 86 to 52, a drop of 40%.
Globally, ISP outages decreased from 95 to 82, down 14%, and in the US they decreased from 44 to 28, down 36%.
Globally, cloud-provider outages decreased from 10 to 4, and in the US decreased from seven to four.
Globally, collaboration-app network outages decreased from three to six, and in the US dropped from zero to two.
Two notable outages:
On June 5, Microsoft experienced an outage impacting Microsoft 365 services. First observed around 10:15 a.m. EDT, the outage was made up of several sustained periods of disruption spread over 27 hours. The first occurrence lasted around an hour and 39 minutes, manifesting as decreased application availability across some Microsoft 365 services for global users. Around 3 hours and 30 minutes after appearing to clear, the outage reappeared, exhibiting the same symptoms as the previous outage. This second occurrence lasted around 3 hours and 3 minutes. Services appeared to return with access completely restored around 6:30 p.m. EDT. However, eight and a half hours later, a third occurrence lasted 68 minutes and appeared to clear around 5:10 a.m. EDT (June 6), before reoccurring at 11:00 a.m. EDT for 52 minutes and again around 12:10 a.m. EDT for 24 minutes. The disruption appeared to be cleared around 1:05 p.m. EDT. Click here for a more detailed description of the outage.
On June 6, Rackspace Technology, a U.S. managed cloud computing provider headquartered in San Antonio, Texas, experienced a series of outages over a period of fifteen minutes that impacted multiple downstream providers as well as Rackspace customers within the U.S. and India. The outage, lasting a total of 8 minutes, was first observed around 8:20 p.m. EDT and appeared to center on Rackspace nodes located in Dallas, TX. Ten minutes after first being observed, a reduced number of Rackspace nodes located in Dallas, TX once again exhibited outage conditions reducing the number of impacted customers and partners, before clearing at around 8:35 p.m. EDT. Click here for an interactive view.
Updated June 5
Global outages across all three categories last week increased from 170 to 176, up 4% compared to the week prior. In the US, they increased from 78 to 86, up10%.
Globally, ISP outages decreased from 108 to 95, down 12%, and in the US they decreased from 45 to 44, down 2%.
Globally, cloud-provider outages increased from nine to 10, and in the US decreased from eight to seven.
Globally, collaboration-app network outages decreased from six to four, and in the US dropped from two to zero.
Two notable outages:
On May 31, Cloudflare suffered an interruption affecting customers in the US, Australia, the UK, India, China, and Canada. First observed around 6:55 a.m EDT, the outage appeared centered on Cloudflare nodes located in New York, New York; Chicago, Illinois; Newark, New Jersey; Dallas, Texas; Kansas City, Missouri; London, England; and Mumbai, Pune and New Delhi, India. Five minutes into the outage, nodes in Melbourne and Brisbane, Australia; Los Angeles, California; and Montreal, Canada; were also affected. The outage lasted 19 minutes in total and was cleared around 7:15 a.m. EDT. Click here for an interactive view.
On May 31, GTT Communications experienced an outage affecting some partners and customers across the US. The nine-minute outage was first observed around 2:25 a.m. EDT and appeared centered on GTT nodes in Miami, Florida. The outage cleared around 2:35 a.m. EDT. Click here for an interactive view.
Updated May 29
Global outages across all three categories last week decreased from 174 to 170, down 2% compared to the week prior. In the US they increased from 71 to 78, up 10%.
Globally, ISP outages increased from 102 to 108, up 6%, and in the US they remained the same at 45.
Globally, cloud-provider network outages increased from eight to nine, and in the US increased from four to eight.
Globally, collaboration-app network outages increased from two to six, and in the US they increased from zero to two.
Two notable outages:
On May 25, TATA Communications (America) Inc., experienced an outage affecting downstream partners and customers in the US, Hong Kong, New Zealand, Australia, Singapore, Argentina, Chile, Mexico, Canada, Sweden, and China. First observed around 5:26 p.m. EDT, the outage lasted 32 minutes in total divided into two episodes over a 39-minute period. The first period lasted around 28 minutes and appeared centered on TATA nodes in New York, New York. Five minutes after it cleared, the outage returned. The outage was cleared around 6:05 p.m. EDT. Click here for an interactive view.
On May 24, Hurricane Electric experienced an 18-minute outage affecting customers and downstream partners in the US, Germany, Canada, the UK, France, Ireland, Sweden, Belgium, South Africa, and Australia. The outage was first observed around 3:15 p.m. EDT centered on Hurricane Electric nodes in Singapore. Five minutes later those nodes appeared to clear and those in San Jose, California exhibited outage conditions. Ten minutes after first being observed, nodes exhibiting outage conditions included those in San Jose and New York, New York. The outage was cleared around 3:35 PM EDT. Click here for an interactive view.
Updated May 22
Global outages across all three categories last week dropped from 574 to 174, down 70% compared to the week prior. In the US, they dropped from 231 to 71, down 69%.
Globally, ISP outages decreased from 393 to 102, down 74%, and in the US they dropped from 187 to 45, down 76%.
Globally, cloud-provider network outages dropped from 17 to eight, and in the US they dropped from 10 to four.
Globally, collaboration-app network outages decreased from three to two, and in the US they remained at zero for the second week.
Two notable outages:
On May 18, PCCW experienced an outage affecting customers and networks in the US, UK, Luxembourg, Hong Kong, South Africa, and Mexico. The outage lasted around 16 minutes in total and was divided into four periods over a 35-minute span. The outage was first observed around 10:40 a.m. EDT and appeared centered on PCCW infrastructure in Ashburn Virginia; Dallas, Texas; and London, England. The first period of the outage lasted around four minutes before recurring five minutes later. Fifteen minutes after first being observed, the Ashburn, Dallas, and London nodes appeared to recover. However, five minutes later, Ashburn nodes appeared to exhibit outage conditions again. The outage was cleared around 11:15 a.m. EDT. Click here for an interactive view.
On May 17, Arelion experienced an outage affecting customers and downstream partners across the US, UK, South Africa, Poland, Canada, Sweden, and Norway. The nine-minute disruption was first observed around 11:45 a.m. EDT and appeared centered on nodes in Newark, New Jersey. Five minutes later, the number of affected New Jersey nodes appeared to increase. The outage was cleared around 11:55 a.m. EDT. Click here for an interactive view.
Updated May 15
Global outages across all three categories last week increased from 310 to 574, up 85% compared to the week prior. In the US, they increased from 175 to 231, up 32%.
Globally, ISP outages jumped from 200 to 393, up 97%, and in the US they increased from 128 to 187, up 46%.
Globally, cloud-provider network outages remained the same at 17, and in the US they increased from 9 to ten.
Globally, collaboration-app network outages decreased from five to three, and there were none in the US, down from two the week before.
Two notable outages:
On May 11, TATA Communications (America) Inc., experienced an outage affecting downstream partners and customers in countries including the US, the UK, Singapore, the Netherlands, Germany, Australia, Indonesia, the Philippines, and India. The 19-minute outage was first observed around 11:45 a.m. EDT apparently centered on TATA nodes in Newark, New Jersey, and London, England. Five minutes later, nodes in Marseille, France also exhibited outage conditions. Fifteen minutes into the outage, the Marseille and London nodes appeared to clear, and nodes in Laredo, Texas; Los Angeles, California; and Paris, France; exhibited outage conditions. The outage was cleared around 1:05 p.m. EDT. Click here for an interactive view.
On May 11, GTT Communications experienced an outage affecting some partners and customers across the US and the Netherlands. The 13-minute outage was first observed around 4:05 a.m. EDT, and was divided into two episodes over a 20-minute period. The first lasted around 9 minutes, and appeared centered on GTT nodes in Seattle, Washington. Five minutes later, nodes in Amsterdam, the Netherlands, also exhibited outage conditions. Five minutes after appearing to clear, the Seattle nodes started exhibiting outage conditions again. The outage was cleared around 4:25 a.m. EDT. Click here for an interactive view.
Updated May 8
Global outages across all three categories last week increased from 213 to 310, up 46% compared to the week prior. In the US, they increased from 95 to 175, up 84%.
Globally, ISP outages increased from 139 to 200, up 44%, and in the US, they increased from 60 to 128, up 113%.
Globally, cloud-provider network outages increased from six to 17, and in the US they increased from five to nine.
Globally, collaboration-app network outages increased from four to five, and in the US, they increased from zero to two.
Two notable outages:
On May 6, Cogent Communications, experienced an outage affecting multiple downstream providers and customers in countries including the US, UK, Australia, Singapore, Japan, Argentina, Brazil, China, Thailand, Mexico, Turkey, Taiwan, Republic of Korea, Canada, South Africa, Germany, Spain, Poland, Denmark, and Luxembourg. The 23-minute outage was divided into two occurrences over a 30-minute period. The first occurrence was observed around 6:45 a.m. EDT, apparently centered on Cogent nodes in San Francisco and San Jose, California. Five minutes later, nodes in Los Angeles, California, and Seattle, Washington, also exhibited outage conditions. Five minutes after appearing to clear, the second occurrence was observed, initially centering on San Francisco, San Jose, and Los Angeles nodes. The outage was cleared around 7:15 a.m. EDT. Click here for an interactive view.